Box Color Notice & Custom Request
Due to high demand, our signature velvet boxes in certain colors (including gray) may occasionally be unavailable.
In such cases, we will carefully substitute the box with a pink or white velvet box, while maintaining the same luxurious style and size.
If you have a specific preference for box color, please leave a note with your order or contact us in advance. We will do our best to accommodate your request.
.Beautiful pink roses in grey box with tiny crown.
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Rated 5 out of 5 stars
I didn't see the delivered product and understand it was slightly different from what was pictures, but the recipient was overjoyed and I am sure it was perfect. Communication with you was easy (online ordering & follow up test), the delivery was timely and "wow!", so I will be coming back to you and recommending you to friends.
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Rated 5 out of 5 stars
Excellent
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
